Join us for an important class dedicated to understanding crush injuries and the role of the 911 telecommunicator in these emergencies. We’ll explore how crush injuries occur, from vehicle accidents to industrial mishaps, and the devastating impact they can have on victims. You’ll learn the critical information to gather from callers, such as the nature of the incident, the victim’s condition, and potential hazards at the scene. We’ll also cover how to provide calm, clear instructions to callers, guiding them through first-aid steps while waiting for responders. This class will enhance your ability to manage these complex, high-stakes situations effectively.

This session also discusses appropriate questions and instructions, if applicable. *

*ALWAYS FOLLOW AGENCY POLICY AND PROCEDURE.