Part I: The Communications Training Officer analyzes section 7.2.3 of the APCO CTO standard – “Providing individualized instruction to the trainee.”

Part II: Participants evaluate and document trainee performance using Standardized Evaluation Guidelines.

Part III: Participants create a training plan based on agency goals, objectives, and benchmarks for individual learning style preferences and recommend supplemental education/training to enhance training effectiveness.

This CTO Illuminations course supports Communications Training Officers (CTOs) in mastering the Daily Observation Report (DOR) as a key tool in performance-based training.

Through three focused parts, the course introduces the structure and purpose of DORs and Standardized Evaluation Guidelines (SEGs), outlines common documentation challenges, and offers guidance for writing objectives and professional documentation.

ALWAYS FOLLOW YOUR AGENCY’S POLICIES AND PROCEDURES