Skip to main content
Call us : (386) 322-2500 / (888) APCO911 / (888) 272-6911
E-mail :
Institute@apcointl.org
Log in
Home
Search Courses
Recertification
FAQ
Home
Search Courses
Recertification
FAQ
More
Open block drawer
Courses
APCO Institute - Current Courses
Current Customer Service in Today's Public Safety Communications Courses
Current Customer Service in Today's Public Safety Communications Courses
Course categories
APCO Institute - Current Courses
APCO Institute - Current Courses / Current Active Shooter Incidents for Public Safety Communications Courses
APCO Institute - Current Courses / Current Bullying and Negativity in the Comm Center Courses
APCO Institute - Current Courses / Current CALEA Courses
APCO Institute - Current Courses / Current Communications Training Officer (CTO) Courses
APCO Institute - Current Courses / Current Communications Center Supervisor (CCS) Courses
APCO Institute - Current Courses / Current Crisis Negotiations for Telecommunicators Courses
APCO Institute - Current Courses / Current Comprehensive Quality Courses
APCO Institute - Current Courses / Current Customer Service in Today's Public Safety Communications Courses
APCO Institute - Current Courses / Current Cybersecurity Fundamentals for the ECC Courses
APCO Institute - Current Courses / Current Disaster Operations and the Communications Center Courses
APCO Institute - Current Courses / Current Emergency Communications Center Manager (ECCM) Courses
APCO Institute - Current Courses / Current Emergency Medical Dispatch Manager Courses
APCO Institute - Current Courses / Current Emergency Medical Dispatch Courses
APCO Institute - Current Courses / Current Fire Service Communications Courses
APCO Institute - Current Courses / Current Fundamentals of Next Generation 9-1-1 for the ECC Courses
APCO Institute - Current Courses / Current Fundamentals of Tactical Dispatch Courses
APCO Institute - Current Courses / Current Instructor Techniques Courses
APCO Institute - Current Courses / Current Intermediate Cybersecurity Principles for the ECC Courses
APCO Institute - Current Courses / Current Law Enforcement Communications Courses
APCO Institute - Current Courses / Current Public Safety Telecommunicator 1 Courses
APCO Institute - Current Courses / Current Staffing and Retention for the ECC Courses
APCO Institute - Current Courses / Current Surviving Stress Courses
Current Exams (Finals, Recert, Remediation)
Current Exams (Finals, Recert, Remediation) / Course Final Exams
Current Exams (Finals, Recert, Remediation) / Recertification Quizzes
Current Exams (Finals, Recert, Remediation) / Reinstatement Exams
Current Exams (Finals, Recert, Remediation) / Reinstatement Exams / Instructor Reinstatement Exams
Current Exams (Finals, Recert, Remediation) / Reinstatement Exams / Student Reinstatement Exams
Current Exams (Finals, Recert, Remediation) / Remediation Exams
Current Illuminations
Current Illuminations / CTO Illuminations
Current Illuminations / EMD Illuminations
Current Illuminations / General Illuminations
Current APCO - PSC Magazine Quizzes
Current APCO - PSC Magazine Quizzes / 2023 PSC Magazine Article Quizzes
Current APCO - PSC Magazine Quizzes / 2024 PSC Magazine Article Quizzes
Current APCO - PSC Magazine Quizzes / 2025 PSC Magazine Article Quizzes
Current RPL Program
Current RPL Program / RPL 67626
Current RPL Program / RPL 67627
Current RPL Program / RPL 73576
Current RPL Program / RPL 73577
Current RPL Program / RPL 73578
Current RPL Program / RPL 73580
Current RPL Program / RPL 73584
Current RPL Program / RPL 73586
Current CPE Program
Current Career Instructor Program (CIP)
APCO Adjunct Instructor Courses
APCO Adjunct Instructor Courses / Adjunct Beta Courses
APCO Adjunct Instructor Courses / APCO Adjunct Instructor Orientation
APCO Training (Non-Institute)
APCO Training (Non-Institute) / APCO ATPA (P33)
APCO Training (Non-Institute) / Radio Tech Test
APCO Training (Non-Institute) / Standards
Search courses
Search courses
Customer Service in Today's Public Safety Communications, 1st Ed. Final Exam #78206 Instructor Carlton Carter
CSPS 77251(12/3 - 12/23/25) Instructor: TBD
CSPS 77250 (11/5 - 11/25/25) Instructor: Laurie Lewis