Cybersecurity
has become an ever-increasing threat for public safety. Emergency
communications centers (ECCs) are a valuable and vulnerable target for bad
actors of all types. As a result of their high importance and visibility within
the public safety ecosystem, ECCs have been battling cyberattacks for years.
Public safety is at constant risk for many types of cyberattacks. Research
indicates that the frequency and intensity of cyberattacks will continue to
grow.
All ECC employees need to be educated on the types of cyberattacks and related
activity that occur daily in the United States. This course provides a basic
overview of the critical pieces of information that all ECC employees should
know – from surfing the internet to being aware of key indicators in email for
possible phishing attempts. This course also provides several resources for
creating an Incident Response Plan and what to do if your ECC experiences a
cyberattack.
This course is built on the experiences of public safety cybersecurity experts
and ECC professionals. This course will provide ECC professionals with
foundational knowledge of cyberattacks, including the anatomy of a cyberattack,
signs of an ongoing cyberattack and mitigation techniques. This includes
preparing for cyberattacks, response to those attacks and the type of data to
protect for post-attack forensics.