Disaster Operations and the Communications Center, 2nd Ed., Online #76979 7/9/25-7/29-25 Instructor: TBD



APCO’s Disaster Operations and the Comm Center, 2d Ed. is a comprehensive course designed for public safety communications professionals.

This course serves to educate telecommunicators and other ECC staff on a wide range of topics, beginning with the issues they face ensuring continuity of operations for the comm center itself.  From there, the course looks at the role of the ECC in emergency operations plans and how local and state plans fit into the larger scheme of U.S. homeland security and national response doctrines on disaster readiness and recovery. The course also looks at specific issues related to many disaster situations.


DOCC 74616 (6/4 - 6/24/25) Instructor: Tina Turner



APCO’s Disaster Operations and the Comm Center, 2d Ed. is a comprehensive course designed for public safety communications professionals.

This course serves to educate telecommunicators and other ECC staff on a wide range of topics, beginning with the issues they face ensuring continuity of operations for the comm center itself.  From there, the course looks at the role of the ECC in emergency operations plans and how local and state plans fit into the larger scheme of U.S. homeland security and national response doctrines on disaster readiness and recovery. The course also looks at specific issues related to many disaster situations.