In this EMD Illuminations course, the EMD will identify common causes of vehicle fires, such as vehicle crashes, electrical malfunctions, fuel leaks, and arson.

The participant will recognize essential information-gathering details*, including the type and size of the fire, flames, smoke, hazardous materials, number and type of injuries, and scene safety.

*ALWAYS FOLLOW AGENCY POLICIES/PROCEDURES


In this EMD Illuminations course, the EMD will identify common causes of vehicle fires, such as vehicle crashes, electrical malfunctions, fuel leaks, and arson.

The participant will recognize essential information-gathering details*, including the type and size of the fire, flames, smoke, hazardous materials, number and type of injuries, and scene safety.

*ALWAYS FOLLOW AGENCY POLICIES/PROCEDURES


Handling confined space calls and subjects entrapped is a critical challenge for 911 telecommunicators. In these situations, every second counts, and the telecommunicator’s role is crucial. You need to quickly gather detailed information about the location, type of space, and the condition of the trapped individual. 

Understanding the hazards involved, such as limited oxygen, toxic gases, or potential for collapse, is essential. Your ability to provide calm, clear instructions can make a difference in the outcome. By guiding the caller, coordinating with specialized rescue teams, and relaying precise information, you help ensure the best possible response to save lives.


Handling confined space calls and subjects entrapped is a critical challenge for 911 telecommunicators. In these situations, every second counts, and the telecommunicator’s role is crucial. You need to quickly gather detailed information about the location, type of space, and the condition of the trapped individual. 

Understanding the hazards involved, such as limited oxygen, toxic gases, or potential for collapse, is essential. Your ability to provide calm, clear instructions can make a difference in the outcome. By guiding the caller, coordinating with specialized rescue teams, and relaying precise information, you help ensure the best possible response to save lives.


During this EMD Illuminations session, the EMD will learn that barotrauma is physical damage to body tissues that occurs in environments with a rapid increase or decrease in pressure, such as underwater diving or aircraft flight.

The participant will recognize the signs, symptoms, and medical emergencies associated episodes of ear, sinus, and lung barotrauma.

Appropriate EMD questions and post-dispatch instructions for these conditions are discussed.


During this EMD Illuminations session, the EMD will learn that barotrauma is physical damage to body tissues that occurs in environments with a rapid increase or decrease in pressure, such as underwater diving or aircraft flight.

The participant will recognize the signs, symptoms, and medical emergencies associated episodes of ear, sinus, and lung barotrauma.

Appropriate EMD questions and post-dispatch instructions for these conditions are discussed.


Join us for a critical class on explosive injuries, where we’ll dive into the devastating effects these incidents can have and what they mean for those involved. As a telecommunicator, understanding the nature of explosive injuries is vital. In this course, you’ll learn the essential information you need to gather, the questions to ask, and how to provide clear, calm instructions to callers in the midst of chaos. We’ll also discuss the best way to support responders, ensuring they have the information they need to act swiftly and effectively. Equip yourself with the knowledge to handle these high-pressure situations.

This session also discusses appropriate questions and instructions, if applicable. *

*ALWAYS FOLLOW AGENCY POLICY AND PROCEDURE.


Join us for a critical class on explosive injuries, where we’ll dive into the devastating effects these incidents can have and what they mean for those involved. As a telecommunicator, understanding the nature of explosive injuries is vital. In this course, you’ll learn the essential information you need to gather, the questions to ask, and how to provide clear, calm instructions to callers in the midst of chaos. We’ll also discuss the best way to support responders, ensuring they have the information they need to act swiftly and effectively. Equip yourself with the knowledge to handle these high-pressure situations.

This session also discusses appropriate questions and instructions, if applicable. *

*ALWAYS FOLLOW AGENCY POLICY AND PROCEDURE.